Unusual bluescreen error fix:

A rare cause of windows Bluescreen error “DPC Watchdog Violation” is due to a bad Telstra modem configuration. The bluescreen only occurs when connected to WiFi and can be confirmed by connecting the computer directly with an ethernet cable where the issue does not occur.

The solution is:

1)Logging into the Router/Modem, 

2)selecting Advanced and then locating the 2.4Ghz Wireless Settings. In here you should find a settings called PMF (Protected Management Frames). Disabling this feature, save and restart the router will fix your problem.

I have found a few of other reference to this issue below:

https://cartridgesnmore.com.au/telstra-bigpond-customers-experiencing-watchdog-violations/

https://crowdsupport.telstra.com.au/t5/modems-hardware/firmware-0-12-09r/td-p/897421

Feel free to reach out to us for your computer troubleshooting needs.

VISIT US IN STORE

536 Hawthorn Rd Caulfield South Melbourne VIC 3162

Tel : 03 9016 5383

Mob : 0412 126 131 

Office open by Appointment

Our Rating

Google Rating
4.9

Copyright 2020 Fix My Tech