A laptop was not starting up into Windows as it should be. When it was assessed in Fix My Tech HQ it was found to be a corrupt installation of the operating system. The personal data on the drive was recovered, then the operating system was installed and the data restored. The laptop resumed working with all photos and personal documents available as they were, all tested OK.
A Dell Inspiron N5110 notebook damaged by spilt tea was assessed to continue to function fully if it were fitted with replacement parts. A brand new screen and keyboard were fitted and the laptop was delivered to a happy customer.
Troubleshoot Printing issue, the printer is functioning correctly after troubleshooting the issue using remote support.
Troubleshoot router issues and diagnose a line fault.
laptop not turning on. Hard disk was recovered and placed in an external enclosure to enable file browsing.
Felicity in Brighton: Laptop blue screen repair. Diagnosed faulty hard disk, laptop over 8 years old not worth repairing. Performed data recovery and all data recovered.