We were contacted by a parent concerned with a virus on their child’s computer, it was adding advertisements to their browser and slowing the computer down. After being services the threat was removed and the computer returned to a good speed, making it easy to be used fully again. No more ads were showing, all tested and working.
Laptop had malware causing it to display the wrong date and time as well as conflicting with Outlook. Virus removal and a PC tune up were performed.
Troubleshoot email issues, the Microsoft surface pro had malware and once removed emails were able to be sent. A PC tune up was also performed.