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Troubleshoot keyboard and trackpad issue for David in Caulfield North

A recent windows update caused issues with laptop keyboard and track-pad, a rollback to a previous system restore point was performed and windows updates were performed again with no issues.

By fixmytech, 6 years ago July 10, 2015

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Peter Hersch

04:22 25 Jul 18

My wife's laptop was running extremely slowly so I took it in to Fix My Tech to see what could be done to speed it up a bit. Uri suggested a SSD drive to replace the original drive and even talked me out of spending more on buying extra RAM. The new drive was installed the same day and the result was an awesome laptop. My own PC was also running very slowly with a boot-up taking lots of time, even though I know how to remove unnecessary start up entries. I rang Uri from hospital where I was being treated for pneumonia to discuss my options. The same remedy was suggested and when I was discharged and was able to go back home, Uri came to my place, collected my PC and returned it the next day with a new SSD drive and and blazing fast PC. As if that was not already great service, Uri then stayed another 30 minutes making some other minor adjustments to my installations and making sure that my system was running smoothly and even installed a program or two. None of these adjustments had to do with the new drive, Uri did them because he wanted me to have a great outcome from his involvement. To say that I did would be an understatement. Uri gave great expert service which left me with a huge smile on my face. As well as repairs, I understand that Uri is also available for regular tech support and maintenance of personal and business computers. I am in my 70's and now work "for the man" in a service industry after having spent my working like being self-employed. I have no hesitation in recommend Uri's Fix My Tech to anyone needing computer related assistance and do so wholeheartedly! Thank you Uri!read more

Spacemilkbar

11:40 25 Jun 18

Really friendly staff, they definitely knew their stuff the only let down was being told they would get back to me several times regarding a status update on a part ordered but never did. Several calls had to be made to follow up. Decided after about a month to call and advise not to proceed with order as I felt left in the dark with a malfunctioning laptop not knowing how long this was going to drag out for. Hope they can use this as feedback and improve their customer service.read more

Peter Seamer

06:51 18 Jul 18

After struggling with problems with my old PC, Ive asked Fix my tech to help. Uri has done a great job setting up a new red hot Mac with all the additional software I need and its working really well. They are recommended Peterread more

Adrian Miller

20:41 26 Jul 18

Uriel has been helping my on and off with computer issues for 5 years or so.. he gets 5 stars cause the service is outstanding and he's very time efficient in fixing the problem . gets the job done quick , the rates are very reasonable , he can fix it remotely . he's also been amazing at resolving a couple of my calls for some smaller issues over the phone (but were doing my head in ) and he hasn't charged me for them which is oustanding goodwill and means ill continue to go to him for future bigger jobs .. thanks uriel !!read more

Georgia Hill

12:48 17 Jul 18

These guys are the BEST!! After finding out my dodgy ebay charger had burnt my charge port on my macbook I was desperate to find someone who was able to fix it before an exam in a few days. Another buisness quoted me the same price but with 5 days turnaround. These guys offered me a student discount and due to my circumstances were able to rush it and get me a completely fixed comp within a few hours! I hope i don't have any reason to need my comp fixed again but i wouldn't be bothering to look anywhere elseread more

Neil O'Sullivan

23:46 03 Sep 18

Great service, prompt, and provided a great outcome. Does all the little things to make your system operate at its full potential. Highly recommended.read more

adam haber

06:52 16 May 19

For all your tech needs and solutions. Amazing knowledge and great customer service. I needed a business solution after hours and they were amazing! Thanks Fix My Tech.read more

Simon Bampfield

00:42 06 Jun 19

Fantastic customer service. Highly recommend and wouldn’t take my tech anywhere else.read more

Alexandria Page-Robertson

01:21 14 May 19

Expert and generous support, fixed a malware MacBook issue over the phone FOC, and resurrected my old Imac to a faster and fully functioning desktop after apple told me to bin it! 5*****read more

Daniel Madafferi

00:51 14 Mar 19

I have used Fix My Tech for the last 5+ years both for my home IT and Business IT needs. Service is exceptional and the team is highly knowledgeable!read more

adam haber

06:52 16 May 19

For all your tech needs and solutions. Amazing knowledge and great customer service. I needed a business solution after hours and they were amazing! Thanks Fix My Tech.read more

Alexandria Page-Robertson

01:21 14 May 19

Expert and generous support, fixed a malware MacBook issue over the phone FOC, and resurrected my old Imac to a faster and fully functioning desktop after apple told me to bin it! 5*****read more

Rosa Cerra

00:28 30 Nov 19

I have used Fix my Tech for over 10 years, the service is exceptional, Uriel and the team are highly knowledgeable! Uriel usually can solve my problems by remote work but also does home visits. I always ask Uriel for advice when purchasing new computers he is awesome.read more

Lisa McCallum

04:39 12 Dec 19

My computer was running ridiculously slow for work. Uriel was there quicker than my computer was taking to boot up! Great service. Lovely manner. Really happy with my computer now. Thank you. Highly recommend this company.read more

Ivan Tchernegovski

09:51 19 Feb 20

Just had an issue with my Windows 10 desktop update causing my PC to non-function: much like have a virus infection. It turned out to be an incomplete-error update thanks to Microsoft. Within a day it was fixed (the full update) and working as normal. Uriel and college present as a competent professional team who I would trust again with my PC, full of over 10 years worth of data and programs. Mmmm, they may charged slightly more than expected but it was worth the results.read more

Dan A'Vard

03:58 09 May 20

Great service and fantastic adviceread more

Lee-anne Meyer

01:55 18 Apr 20

The team at Fix My Tech were very helpful in the buying of a new computer and setting it up for me. Urei was knowledgeable, professional and patient with his help and follow-up tech support. Highly recommended. Thanks Guys.read more

Jonathan Pangu

02:37 22 Sep 20

Very customer focused, knowledgeable, and friendly. A helpful, can-do attitude. Very different to other places that say you have to leave it with us but we won't even look at it for a week! Thank you.read more

George Morstyn

19:38 25 Aug 20

URI provided an excellent analysis to confirm there was a fault in my NBN connection including speed testing. This was superior to Telstra efforts using text messaging and prolonged delays. NBN does not communicate with customers directly and Telstra seems to no longer provide an opportunity to speak with someone. URI filled the gap and service now restored.read more

Angela Rosato

06:34 28 Jul 20

Very professional and knowledgeable. I will definitely recommend Fix My Tech to my friends. Thank you Urei.read more

Peter

01:13 01 Feb 21

Great service and very responsive. Replaced the power supply and fan on my PC same day and at a very reasonable price. Would recommend their service to anyone.read more

Jack Treffry

07:45 03 Feb 21

Good quick service.read more

JUDITH DAVID

10:57 08 Feb 21

Great service ! My laptop was repaired within a few hours ! Thank you!!read more

enzo di felice

01:30 19 Mar 21

These guys did a great job refurbishing our IMAC- it is a 2011 model! It is running better than ever now. We wondered initially whether it was going to be worth fixing or just buying another one, but 3 months on and I can say that we definitely made the right choice.read more

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Troubleshoot keyboard and trackpad issue for David in Caulfield North

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